To verify a bus delay, please call New York City Transit Customer Services at 511 between 6 a.m. and 10 p.m., seven days a week. Before leaving home, make sure to plan an accessible trip or check the status of specific elevators and escalators.


We recently upgraded the customer experience at our Customer Service Center, located at 3 Stone Street in Lower Manhattan, New York City. About Delay Verification Request Request and receive an e-mail verification for a train delay only. Get a note. Subway Delay Verification.

For a subway train delay, dial 511. Yes, MTA will provide delay verification letters. Now, riders seeking to confirm a subway delay can do so as soon as they reach their final destination, thanks to a new on-line Delay Verification program being offered as a customer service by MTA NYC Transit. System Modernization The projects shaping the future of the MTA. Bridges and Tunnels Details about tolls, rules and regulations, and service notices.
About Delay Verification Request Delay Verification Request 909270: 6/15/20 5:46 PM: NYC: Elevator at 57 St - 7 Av is back in service (EL281) Elevator EL281 is located Mezzanine to Street. Visit this location for issues related to your MetroCard, for maps and schedules and travel information, or to request a delay verification. Transparency Information about leadership, performance, budgets, and more. MTA eTix How to buy and use commuter rail tickets on your phone. "Our goal is to provide safe, reliable and on-time subway service," said NYC Transit President Thomas F. Prendergast. Elevator and Escalators: View status; Free e-mail and text alerts: Sign up; Freedom of Information Law (FOIL): File a request; Lost & Found: Report lost personal property; MetroCard ® EasyPay MetroCard: Enjoy the benefits of a MetroCard that never runs out of rides; eFIX: File a MetroCard claim Click here for instructions on how to obtain Confirmation of Delay slips for Metro-North, and here to get the same information for LIRR. Complete the information below for a train delay within the past 90 days. Delay Verification: Subway delay?